Frequently Asked Questions & Contact Information

Do you ship internationally?

We do! But please note that orders shipped outside of the European Union may be subject to the destination country’s import taxes and custom fees.


How much does shipping cost?

It depends on your country and the size of your order. The easiest way to preview your shipping costs is to add the items to your cart, view it and click on the “Calculate Shipping” button. Note that prices are for ordinary shipping, if you’d like your parcel tracked and/or insured, contact us directly.


When will my order ship?

After you place an order, we’ll package and ship it within a week. We are based in Spain, so the closer you are to us the sooner your order will arrive.


What forms of payment do you accept?

We accept PayPal as well as most major credit cards such as Visa, MasterCard and American Express (via PayPal). We do not accept personal checks, cash or money orders.

Do I need a PayPal account to purchase from this store?

No, you don’t need to have a PayPal account to purchase from this store, but if you already have one you may use it.


What currency are the prices in?

All prices are in Euros. Once you proceed to the check out page PayPal will show you the actual value in your preferred currency.


How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).


What are your return and refund policies?

All sales are final. In case an item arrives damaged please contact us and we’ll find a suitable solution.

Any further questions? Contact us at [email protected], or use the form below.


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